Returns & Refund Policy
We accept a free full refund or exchange within 30 days from the date of purchase. If more than 30 days have passed, we unfortunately cannot offer a refund or exchange.
To initiate a return, simply email us at [email protected] with your order details and the reason for your request. We’ll do our best to accommodate you.
Please provide your PayPal account information so we can process your refund. It may take a few business days to appear in your account — thank you for your patience.
If you received a wrong or damaged item, contact us immediately. We will cover the return shipping costs. For multiple items, please return them together to enjoy free return shipping on all items. Returning items individually may incur extra charges.
If the product is in perfect condition and you simply changed your mind, the return postage will need to be borne by you.
- Contact us by email before sending your return.
- Provide a valid return tracking number and the original receipt.
- Items must be intact, unworn, and without signs of depreciation.
- Keep the original packaging in the same condition as received — include all labels, boxes, and tags.
- Email the original receipt and tracking number to [email protected].
Once your return is received and inspected, we will send you an email confirmation. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed and it may take up to 5 business days for the credit to appear, subject to compliance with our Return Policy.
- First, re‑check your financial institution account.
- Then contact your bank or card issuer — refund posting often takes a few additional processing days.
The website reserves the right to reject any returned products that do not meet the above criteria. Rejected items will be shipped back to the original address. To avoid any issues, please follow the steps outlined in the email we send you after you contact us.
For any questions or assistance, reach out to us at [email protected] — we’re here to make your experience shine.