Privacy Policy

firstjewelhut (collectively, “we”, “us”, or “our”) takes your privacy seriously. This Privacy Statement explains how we collect, use, share, and process your personal data when you visit our website, use our services, or interact with us. HAIJIALONG LIMITED is the data controller responsible for your information under this policy.

Collection and Use of Personal Data

Personal data means any information that can directly or indirectly identify you. It includes anonymous data that is linked to identifiable information, but excludes irreversibly anonymised or aggregated data that no longer enables identification (whether alone or in combination).

Promoting Safety and Security

We adhere to the principles of lawfulness, fairness, and transparency. We process the minimum data necessary for specific purposes and implement technical and administrative measures to protect your data. We use personal data to verify accounts, monitor user activity, detect fraud, and investigate suspicious or potentially illegal behaviour that may violate our terms or policies. This processing is based on our legitimate interest in keeping our products and services safe.

What Personal Data We Collect

Data you provide:

• When you create an account, contact us, participate in surveys, or use our online help or chat tools, we collect the information you give us.
• When you make a purchase, we collect payment details (credit/debit card number and other card data), billing and shipping addresses, contact information, and authentication data.

Data about your use of our services:

• When you visit our websites or use our products, we may collect device type, unique device identifiers, IP address, operating system, browser type, usage and diagnostic information, and approximate location (via GPS, IP, or similar technologies) to improve our services.

How We Use Your Personal Data

We use personal data to provide, improve, and develop our products and services; to communicate with you; to deliver targeted advertising; and to protect our business and customers.

Providing, Improving & Developing Our Services

We use data for data analysis, research, and audits to enhance our offerings. If you enter a contest or promotion, we use the data you provide to administer that programme. Additional rules may apply, so we encourage you to read them carefully before participating.

Communicating with You

With your prior consent, we may send you marketing communications about our own products and services, update you on your account or transactions, and inform you about policy changes. You may opt out of marketing emails at any time by contacting us. We may also share your data with third‑party partners (with your consent) for their marketing purposes. We use data to personalise your experience and measure campaign effectiveness.

Cookies & Similar Technologies

Cookies are small text files stored on your browser or device. We use cookies and similar technologies (including device identifiers and software) to store and retrieve identifiers and other information. We use them to provide, protect, and improve our services—for example, by personalising content, measuring advertisements, understanding user behaviour, and enhancing security. The specific cookies we use depend on the websites and services you access.

Disclosure of Personal Data

We share personal data with trusted strategic partners who help us provide our services, improve our products, or assist with marketing. We do not share your data with third parties for their own marketing purposes without your explicit consent.

Legal Obligations & Business Transfers

We may disclose personal data when required by law, legal process, litigation, or requests from public or governmental authorities. We may also share data in connection with a merger, acquisition, joint venture, sale, or bankruptcy proceedings. Such disclosures are made in good faith when necessary to protect our rights, enforce our terms, investigate fraud, or ensure the security of our operations and users.

Children’s Privacy

Our products and services are intended for adults. We do not knowingly collect, use, or disclose data from children under 16 years of age (or the equivalent minimum age in your jurisdiction). If we learn that we have inadvertently collected personal data from a child under 16, we will delete it promptly. Please contact us immediately if you become aware of such an instance.

Your Rights

You have the right to access, correct, or delete your personal data. You may also restrict or object to further processing, and you have the right to receive your data in a structured, standard format. To protect your privacy, we may request information to verify your identity before responding. We will respond to your request within a reasonable timeframe, and in any event within 30 days. If you are a resident of the European Economic Area (EEA), our processing is based on the GDPR (Article 6(1)) where consent is required.

Third‑Party Websites and Services

Our websites may contain links to third‑party sites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to read the privacy policies of any third‑party websites you visit.

Data Security, Integrity & Retention

We implement reasonable technical, administrative, and physical safeguards to protect your data against unauthorised access and to ensure its correct use. We retain your personal data only as long as necessary to fulfil the purposes outlined in this Privacy Statement, unless a longer retention period is required or permitted by law.

Changes to This Privacy Statement

We may update this Privacy Statement periodically to reflect new technologies, industry practices, or regulatory requirements. Your continued use of our products and services after the effective date constitutes acceptance of the revised statement. If you do not agree, please stop using our services and contact us to close any account you may have created.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Statement or how we handle your data, please reach out to us: